In town and to another city
Upright and grand pianos from address to address, with packing suited to the situation. More about our piano moving services.
Contact
Contact us about your piano and the route. We will reply by email with an offer.
Request a quote
What we move
Piano transport from door to door
Across Europe
By road between European countries, with customs documents where they are needed. More about piano transport in Europe.
Overseas
In a wooden crate made to measure, by sea or by air, with delivery by a partner at the destination. More about overseas piano shipping.
After you write
What happens after you contact us
We read your request
We look at the instrument, both addresses and the route. If a detail is missing, we ask you by email.
You receive an offer
In most cases the offer is final. Sometimes it is indicative, because we first need to see the addresses.
Planning and moving day
Once you approve the offer, we plan the move together. On the agreed day and time our team packs and moves your piano.
Photos help
Your details
The more we know, the better the offer
A piano move is planned around the instrument and the way it leaves one building and enters the next. A few clear details in the contact form save time on both sides and make the offer more exact.
After you send the form, you receive a confirmation by email. You can reply to it and attach photos: the piano itself, the stairs or the lift, and the entrance at both addresses. Photos often answer questions that are hard to describe in words.
If your piano is part of a larger household move, tell us the date of your removal as well. We plan the piano around it, so that it arrives when the room is ready for it.
Email is the best way to reach us, because all the details of your move then stay in one place. You can also write to info@pianotrans.at directly if you prefer not to use the form.
Moving day
Before we arrive
Getting ready for moving day
A few simple steps make moving day easier. Clear the way from the piano to the door, take everything off the piano and out of its bench, and keep pets and small children away from the way out while the team works.
Contact us if anything changes before moving day, for example the parking near the house, the access to the building or the date. A short email is enough, and we adjust the plan.
In its new place
After the move
Delivered and in place
At the new address, the piano is placed where you want it. A good spot is away from radiators, windows and direct sunlight. Give the piano a few weeks to settle in its new room before the first tuning; our page on piano moving services explains why.
Questions
Good to know
What should I write in the message?
Whether it is an upright or a grand piano, the make and the model if you know them, the floor and the number of steps at both addresses, whether there is a lift, how close a truck can park, and the date you have in mind. If something is unclear, we ask you by email.
I am a dealer or an institution. Can I contact you as well?
Yes. Dealers, concert halls, music schools and festivals can use the same form, and we agree together on how regular transports are requested and invoiced. More on our page for dealers and institutions.
Do I need customs papers?
Inside the European Union, no. For routes to countries such as Switzerland or the United Kingdom, customs documents are needed, and we prepare them. For a move to Britain, the UK government explains the rules for moving personal belongings to the UK.
Can I call you?
Yes, the number is on this page. For the offer itself we ask you to write to us, because we need the details of the move in writing to plan it well.
Is the offer final?
In most cases, yes. Sometimes it is indicative, because we need to visit the addresses first to foresee any particular difficulties.
What does it cost?
It depends on the instrument, the route and the access at both addresses. Send us the details and we will reply by email with an offer.